Rentals
Sales
Rocky Mount, NC 27804
Office by Appointment Only
After managing properties for others for years, we have realized that regular inspections are THE MOST important aspect of property management. Often times, after a tenant takes possession of a property, neither the owner or property manager will see the inside of the property until they move out. While we do our very best to place quality tenants in all of our properties by enforcing our strict screening criteria and crosschecking with applicants’ previous landlords, we have no way of knowing how a tenant will treat your property. Some may love their home and take excellent care of it. Other times, that may not be the case. The tenant may pay the rent perfectly on time, never report any maintenance issues, but when they move out and we go in to do our move out inspection, we find problems. Some tenants do not know what to look for in terms of maintenance issues. Or may not notice a problem at all because they have never owned a home and never dealt with any of the upkeep before. Regardless, it can often times result in property damages that you, the landlord, are left having to repair.
A tenant may never look under their bathroom sink to notice a leaking faucet supply line. Or they may never notice the few drops of water behind the toilet due to a failed wax seal. Both issues are quick and easy fixes for a qualified plumber and should cost less than $150. But left unnoticed, can ultimately cause the bathroom floor to rot out. That $150 service call can quickly turn into a total bathroom renovation costing thousands of dollars. A tenant may also never think anything about those lovely pine trees surrounding their home. But all that pine straw sitting on the asphalt shingle roof can quickly reduce the life of the shingles. Again, a quick and simple service call could prolong the life of your roof, saving you thousands of dollars. These are just a couple examples of issues we see repeatedly and that are easily avoidable. As property management professionals, we can easily identify potential maintenance nightmares and help stop the issue before the mole hill becomes a mountain.
Our inspection process also includes HVAC filter changes. Swapping out your air filter for your central HVAC system is the easiest single thing that can be done to help preserve your HVAC system. (The next is a regularly scheduled cleaning of the system, twice per year.) Unfortunately, most tenants do not ever think about changing the filters in their homes. We have seen homes where the same tenant has lived for years, while never changing the filter. This causes the HVAC system to have to work harder to pull air through a clogged filter and can easily blow a capacitor or make the unit freeze up. This results in a service call where a HVAC tech is easily going to charge upwards of $250, assuming there is no damage to the system. This is yet another case where an ounce of prevention is worth more than a pound of cure and again can save you hundreds or thousands of dollars.
Included with our inspection service:
We hope these few examples help you to understand the importance of regular inspections and why we require them with our services. We cannot be a top tier property management company without regular inspections to assess the condition of your property with a tenant in place. There is a small fee for this service, with pricing starting at $95 for a typical residential unit with one single air filter. We require all of our landlords to perform four inspections per year in order to help preserve the condition of the property.
EXCELLENTBased on 168 reviewsTrustindex verifies that the original source of the review is Google.Maggie Randall2024-03-09Zach Bass has been super helpful in getting my house rented! He’s made the entire process as easy as possible, and I’ve been able to relax knowing that he’s got everything handled.Trustindex verifies that the original source of the review is Google.Ben Stenhaug2024-02-26Absolutely incredible experience - looks out for me and my property and helps make the best decisions while always being responsiveTrustindex verifies that the original source of the review is Google.Tiffany Tyrrell2024-01-30I highly recommend Mrs. Wendy to anyone looking to buy a home in this area! She was so personable, honest, and professional throughout the whole process. She was quick at setting up showings for us when we were looking at different houses & just as quick to respond to all of my questions during the buying process. Thankful to have had her as our realtor and will definitely work with her again in the future!Trustindex verifies that the original source of the review is Google.Brennon Luster2024-01-20They're one of the best property managers that I deal with and are responsive and very easy to work. I high recommend them.Trustindex verifies that the original source of the review is Google.Tier1ops2024-01-17Zach and Phil were great to work with, for buying our home. They were extremely attentive, and interested in what we wanted. They consistently sent us listings, and were always available to show us homes. When the time comes to sll our home, they will be out first call! They are highly recommended!!Trustindex verifies that the original source of the review is Google.Brian Carroll2024-01-10Very helpful, and knowledgeableTrustindex verifies that the original source of the review is Google.Cassandra Thompson2024-01-04Zachery Bass was the best. He made the sell of my property effortless, I would definitely recommend him.Trustindex verifies that the original source of the review is Google.Jabril Levine2024-01-03I used Keystone to manage a property that I have and they were great. Very Professional. They always kept me well informed of what was going on with the property. Received my owners payment electronically every month. Seamless hands off process the whole time they managed it. Would definitely recommend using them for their property management services.Trustindex verifies that the original source of the review is Google.Victoria Doney2023-11-30Zach Bass was the best to work with finding our new home. Even though I consider myself to be a bit high maintenance at times, he always responded swiftly and explained all the little details very well. He went above and beyond our expectations with buying our home. He understood what we were looking at in a home, within our time frame, and within our budget. We were blown away with the money he saved us in negotiations with our repairs. He has even assisted me since buying our home on recommendations for repairmen in the area. If anyone asks for a realtor ever my answer will be Zach Bass.Trustindex verifies that the original source of the review is Google.Greg Kreamer2023-11-22Very professional and friendly! Zach was the best in my home buying experience!
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