Our Standards:

At Keystone Realty, we strive to be the best Rocky Mount, NC Property Management company we can be. We have spent thousands of hours tweaking our methodology and practices in order to provide the best level of service we can provide to all of our clients. In order to provide the level of service we strive to achieve, we have some specific requirements for the properties we manage. Here are a few things that we require:

Smoke Detectors. Safety is one of our highest priorities here at Keystone Realty. When a new property is onboarded with us, we will install new smoke and carbon monoxide detectors with sealed 10-year batteries, as required by fire code. Detectors are tested during vacancy periods and changed as needed.
Keys. We require our owners to have Kwikset Smart Key locks on all exterior doors. This allows us to ensure that all locks can be keyed the same. It also allows us to quickly and easily re-key the locks in between tenants for you.
Cleaning. No one wants to rent a home that is not clean. It is a proven fact that clean homes rent faster than homes that are dirty. Plus, a clean and fresh smelling home shows much better to potential tenants. We don't expect every property to be perfectly spotless down to the last speck of dust, but we do require our landlords to have the property in a clean, showing state before we can market the home.
Polishing. No, not literal polishing. We have found that the more 'polish' put into a rental unit, in terms of updates and upgrades, the higher success rate we have in placing a quality tenant quickly. As such, we encourage owners to continually reinvest in their properties with planned upgrade schedules at each vacancy so that the property stays up to date and appealing to the next tenant. Small items such as upgrading old/rusted HVAC registers or painted/discolored light switches and receptacles can be done relatively inexpensively in between tenants and will greatly improve the appeal of your property. Each property is different, and we are happy to provide our input on what items will provide the best bang for your buck with improvements.

After so many years in the business and encountering the same issues over and over again, we firmly believe that these policies promote a better landlord/property manager relationship. These policies allow us to excel and provide the highest quality of service possible and also help to ensure that each property is maintained and rented as quickly as possible.

Are you not sure about any of these items above or how to best use your budget for improving your property prior to renting it out? Reach out to us! We’re happy to discuss how to best prepare your property to be a rental unit. We also offer contracting services for larger improvements/remodel projects!

     Excellent  
     Based on 168 reviews 
    
 
 
   
 
 
        
   Maggie Randall 
 2024-03-09
 
 
  Zach Bass has been super helpful in getting my house rented! He’s made the entire process as easy as possible, and I’ve been able to relax knowing that he’s got everything handled.
  
 
       
   Ben Stenhaug 
 2024-02-26
 
 
  Absolutely incredible experience - looks out for me and my property and helps make the best decisions while always being responsive
  
 
       
   Tiffany Tyrrell 
 2024-01-30
 
 
  I highly recommend Mrs. Wendy to anyone looking to buy a home in this area! She was so personable, honest, and professional throughout the whole process. She was quick at setting up showings for us when we were looking at different houses & just as quick to respond to all of my questions during the buying process. Thankful to have had her as our realtor and will definitely work with her again in the future!
  
 
       
   Brennon Luster 
 2024-01-20
 
 
  They're one of the best property managers that I deal with and are responsive and very easy to work. I high recommend them.
  
 
       
   Tier1ops 
 2024-01-17
 
 
  Zach and Phil were great to work with, for buying our home. They were extremely attentive, and interested in what we wanted. They consistently sent us listings, and were always available to show us homes. When the time comes to sll our home, they will be out first call! They are highly recommended!!
  
 
       
   Brian Carroll 
 2024-01-10
 
 
  Very helpful, and knowledgeable
  
 
       
   Cassandra Thompson 
 2024-01-04
 
 
  Zachery Bass was the best. He made the sell of my property effortless,  I would definitely recommend him.
  
 
       
   Jabril Levine 
 2024-01-03
 
 
  I used Keystone to manage a property that I have and they were great. Very Professional. They always kept me well informed of what was going on with the property. Received  my owners payment electronically every month. Seamless hands off process the whole time they managed it. Would definitely recommend using them for their property management services.
  
 
       
   Victoria Doney 
 2023-11-30
 
 
  Zach Bass was the best to work with finding our new home. Even though I consider myself to be a bit high maintenance at times, he always responded swiftly and explained all the little details very well. He went above and beyond our expectations with buying our home. He understood what we were looking at in a home, within our time frame, and within our budget. We were blown away with the money he saved us in negotiations with our repairs. He has even assisted me since buying our home on recommendations for repairmen in the area. If anyone asks for a realtor ever my answer will be Zach Bass.
  
 
       
   Greg Kreamer 
 2023-11-22
 
 
  Very professional and friendly! Zach was the best in my home buying experience!

252-777-3141

252-777-3099

132 N Englewood Drive, Ste A

Call/Text Anytime

Our Standards:

Contact

Brokerage

Property Management

Tenants